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About Impertio

Impertio College is proud to be the first and only provider of a fully electronic Diploma in Hospitality Management. The journey may have been long in pioneering this method but one that has revolutionized e-learning and addresses the life / work commitments of all adults who wish to develop their learning further without the pressures of time constrains usually associated by attending classes or rigid time tables.

Providing the courses when you want them in a logical progression allows progress at individual pace and permits exit points with appropriate awards given as milestones are achieved.

Firmly believing that knowledge is liberating, the use of knowledge is empowering and being instrumental in empowering people by “imparting or bestowing” knowledge is the greatest gift, we came upon our Latin name.


Enrolment

New Enrolment Checklist

  • Ensure current/working email address.
  • Ensure access to World Wide Web.
  • Supply necessary evidence in support of your enrolment application.

Click here to download the enrolment form [CELEARN01]


Courses

Full Courses

1. Certificate II in Hospitality

  • This course is best suited for entrants to the industry with at least three (3) months experience wishing to accelerate skill acquisition, especially in customer service.
  • It is composed of six (6) core units and six (6) elective units. The electives are drawn to best reflect the functional areas of the industry, i.e. Front of House, Room Service, Back of House (House Keeping), etc.
  • Ideally the student will be practicing the skills and would attempt the theory and underpinning knowledge for the purpose of achieving the qualification.
  • Assessment of competency is through a test at the end of every unit and a statement of attainment issued at your request when successfully completed.
  • As the course is structured from approved Australian Training Packages and is accredited by Australian Skills Quality Authority (ASQA) it leads to qualifications that are nationally recognised and within the Australian Qualifications Framework (AQF).
  • For details of course fees please contact Student Administration.
  • Typically the course would be:

Core:

BSBWOR203– Work Effectively with Others
SITXCOM002- Show Social and Cultural Sensitivity
SITXWHS001- Participate in Safe Work Practices
SITXCCS003- Interact with Others
SITHIND002- Source and Use Information on the Hospitality Industry
SITHIND003- Use Hospitality skills Effectively

 

2. Certificate III in Hospitality

  • This course is best suited for employees that have completed Certificate II or have worked in the industry longer than six (6) months wishing to prepare for lower management.
  • It is composed of seven (7) core units and eight (8) elective units. The electives are drawn to best reflect the area of occupation, i.e. Front of House, Room Service, Back of House (House Keeping), etc.
  • Ideally the student will be practicing the skills and would attend theory and underpinning knowledge sessions once monthly for approximately 2 hours.
  • Assessment of competency is through quarterly on the job observations, written quizzes (at the completion of each session) and verbal assessments.
  • As the course is structured from approved Australian Training Packages and is accredited by Australian Skills Quality Authority (ASQA) it leads to qualifications that are nationally recognised and within the Australian Qualifications Framework (AQF).
  • Prior completion of units that may have relevance will receive recognition in accordance with the Australian Quality Training Framework (AQTF).
  • For details of course fees please contact Student Administration.
  • Typically the course outline would be:

Core:

BSBWOR203- Work Effectively with Others
SITXCOM002- Show Social and Cultural Sensitivity
SITXWHS001- Participate in Safe Work Practices
SITHIND002- Source and Use Information on the Hospitality Industry
SITHIND004- Work Effectively in Hospitality Service
SITXHRM001- Coach Others in Job Skills
SITXCCS006- Provide Service to Customers

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