Full Courses

1. Certificate II in Hospitality

• This course is best suited for entrants to the industry with at least three (3) months experience wishing to accelerate skill acquisition, especially in customer service.
• It is composed of six (6) core units and six (6) elective units. The electives are drawn to best reflect the functional areas of the industry, i.e. Front of House, Room Service, Back of House (House Keeping), etc.
• Ideally the student will be practicing the skills and would attempt the theory and underpinning knowledge for the purpose of achieving the qualification.
• Assessment of competency is through a test at the end of every unit and a statement of attainment issued at your request when successfully completed.
• As the course is structured from approved Australian Training Packages and is accredited by Australian Skills Quality Authority (ASQA) it leads to qualifications that are nationally recognised and within the Australian Qualifications Framework (AQF).
• For details of course fees please contact Student Administration.
• Typically the course would be:

2. Certificate III in Hospitality

• This course is best suited for employees that have completed Certificate II or have worked in the industry longer than six (6) months wishing to prepare for lower management.
• It is composed of seven (7) core units and eight (8) elective units. The electives are drawn to best reflect the area of occupation, i.e. Front of House, Room Service, Back of House (House Keeping), etc.
• Ideally the student will be practicing the skills and would attend theory and underpinning knowledge sessions once monthly for approximately 2 hours.
• Assessment of competency is through quarterly on the job observations, written quizzes (at the completion of each session) and verbal assessments.
• As the course is structured from approved Australian Training Packages and is accredited by Australian Skills Quality Authority (ASQA) it leads to qualifications that are nationally recognised and within the Australian Qualifications Framework (AQF).
• Prior completion of units that may have relevance will receive recognition in accordance with the Australian Quality Training Framework (AQTF).
• For details of course fees please contact Student Administration.
• Typically the course outline would be:

3. Certificate IV in Hospitality

• This course is best suited for employees that have completed Certificate III or have worked in the industry longer than twelve (12) months wishing to prepare for middle management.
• It is composed of nine (9) core units and twelve (12) elective units. The electives are drawn to best reflect the area of occupation, i.e. Front of House, Room Service, Back of House (House Keeping), etc.
• Ideally the student will be practicing the skills and would attend theory and underpinning knowledge sessions once monthly for approximately 2 hours.
• Assessment of competency is through quarterly on the job observations, written quizzes (at the completion of each session), short essay assignments, field research and verbal assessments.
• As the course is structured from approved Australian Training Packages and is accredited by Australian Skills Quality Authority (ASQA) it leads to qualifications that are nationally recognised and within the Australian Qualifications Framework (AQF).
• Prior completion of units that may have relevance will receive recognition in accordance with the Australian Quality Training Framework (AQTF).
• For details of course fees please contact Student Administration.
• Typically the course would be:

4. Diploma of hospitality

Course Structure:

• The course is made up of twenty-eight (28) units of competency from the approved and relevant training package.
• There are thirteen (13) core units and fifteen (15) elective units that must be completed in order to achieve the qualification.
• A sequence of progression is pre-set to allow exit points where students may apply to terminate further studies and receive a lesser qualification.
• Prior completion of units that may have relevance will receive Credit/Recognition in keeping with the National Vocational Education and Training Regulator Act 2011.
• This course is best suited for employees that have worked in the industry longer than twelve (12) months wishing to prepare for middle management

Course Duration:

• This course is self-paced and as such students may complete before the expiration of the nominal end date.
• Students are given 12 months from the date of enrolment to complete all tasks.
• Extensions of further six months to complete can be considered where students can provide supporting evidence to support their written application of request and is approved at the discretion of the course provider.

What You Get:

• An accredited qualification at the Diploma level within the Australian Qualification Framework (AQF) recognised Australia wide and accepted by tertiary institution for articulation purpose (This varies depending on the institution).
• Nationally Recognised Training (NRT) compliant with all Australian Quality Training Framework (AQTF) standards and
• Australian Skills Quality Authority (ASQA)
• Appropriate logos affixed to the qualification and unique sequenced qualification number.

What you will need:

• Access to the World Wide Web through an internet connection via a dial up modem or better.
• English language competency in reading, comprehension and short essay structuring.
• For details of course fees please contact Student Administration.